Frequently asked questions

Norix ERP is an all-in-one business management software by Norix Tech Solution. It combines POS billing, sales, purchase, inventory, warehouse, production, accounting with GST, HR & payroll, CRM and multi-branch management in one system.

Norix ERP is built for supermarkets, retail shops, wholesale distributors, pharmacies, restaurants, cafés, salons, service centres, manufacturers, hotels, jewellery and textile shops, schools and many more industries.

Yes. Norix ERP is available as a desktop app for Windows and macOS, as an Android APK, as an iOS app and in any web browser.

Yes. It supports GST invoices, e-invoice with IRN, e-way bills and GSTR-1 / GSTR-3B reports.

Yes. Head office can control items, prices and users centrally while every branch bills and manages its own stock, with consolidated reports for the owner.

Yes. It includes employee records, automatic attendance from biometric devices or mobile GPS punch, leave, salary calculation with PF/ESI/TDS, payslips and bank salary credit files.

Norix ERP has three plans — Basic, Professional and Enterprise — available monthly, yearly or as a one-time licence per system, with optional per-device pricing. See the pricing page for current rates.

Yes. Book a free live demo online and our team will show Norix ERP configured for your industry.

Yes. Our team installs the software, imports your existing items, customers and balances, and trains your staff.

Yes. Norix ERP generates GST e-invoices with IRN and QR code and e-way bills directly from the sales invoice.

Yes. Invoices and payment reminders can be shared as PDF on WhatsApp, email or SMS.

Yes. Based on re-order levels and sales history, Norix ERP suggests items and quantities and can create purchase orders automatically.

Yes. Norix POS keeps billing offline and automatically syncs sales to the cloud when the connection returns.

Standard thermal receipt printers (2" and 3"), A4/A5 printers, USB and Bluetooth barcode scanners, cash drawers and weighing scales.

Yes. Batch and expiry tracking with near-expiry alerts is built in, which is ideal for pharmacies, supermarkets and FMCG.

Yes. Stock transfers between warehouses and branches are tracked with transfer-out and transfer-in confirmation.

Yes. Simple recipe-based production works for bakeries and food units, while multi-level BOM supports larger factories.

Yes. The owner app shows live sales, collections and stock for every branch.

No. Norix ERP includes full accounting with GST reports. Data can also be exported if your auditor needs it.

Yes. Norix ERP connects to biometric and face recognition devices and also supports GPS-based punch from the mobile app, so attendance flows into payroll automatically.

Norix ERP generates the bank salary transfer file and payslips after salary calculation, so salary can be credited in bulk.

Yes. Website and campaign leads can be captured directly into the CRM with follow-up reminders.

Yes. Orders print as KOT in the right kitchen section or appear on a kitchen display screen.

Mobile and laptop service centres, vehicle workshops, appliance repair shops and AMC providers.

Yes. Service-wise and product-wise commission is calculated automatically per staff member.

Yes. The mobile app works offline on the route and syncs when connected.

Yes. Products, prices and stock on your online store come directly from Norix ERP.

Yes. The Norix owner app shows dashboards and key reports on Android and iOS.

Yes. Staff can submit claims with bill photos from the mobile app for approval.

Both. Norix ERP runs as a desktop app on Windows and macOS, on Android and iOS, and in the browser, with cloud sync or on-premise options.